At San Ramon Family Optometry, we value the trust you place in us when you share your personal health information. We are committed to protecting your privacy in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and all applicable federal and state laws.
Information We Collect
When you visit our website, request an appointment, or fill out any online forms, we may collect personal information such as your name, contact details, medical history, and insurance information. This data is used strictly to provide the services you request, enhance your care experience, and improve our practice operations.
How Your Information Is Used
We use your information for essential business functions, including:
- Scheduling appointments and managing patient communication
- Billing and insurance processing
- Improving clinical care and service quality
- Complying with legal and regulatory requirements
We do not sell, lease, or distribute your information to third parties for marketing purposes.
Online Data Security
Our website uses standard encryption protocols to safeguard any personal information you provide. While no digital transmission is ever 100% secure, we employ industry best practices to ensure the safety of your data.
Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance website performance and understand user behavior. These tools do not collect identifiable personal information unless you voluntarily provide it.
Your Rights
You have the right to access, review, and request corrections to your personal health information. You may also request restrictions on how your data is used or shared. To exercise these rights, please contact our office directly.
If you have any concerns about your privacy or how your information is handled, we encourage you to contact us at any time
Privacy Contact Officer: Jasmine(Office Manager)